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Sources of your confusion probably include:
The fact that you haven't carefully read the instructions that came with your camera.
The fact that the instructions that came with your camera are poorly written -- mind boggling!
The fact that camera manufacturers have developed proprietary recording devices such as flash cards, hard drives and in-camera DVD recorders that you know little about.
The fact that camera manufacturers have developed file systems with cryptic acronyms and proprietary restrictions to record your video, with extensions such as .mod, .mov, .wmv, .avi, MPEG-4, AVC/H.264, and you don't know how to use these with your computer's editing software.
We'll need to work through this together, figuring out how to resolve the confusion.
When you call VideOccasions at 425-641-4811, ask and see if we can help over the phone. We're always glad to do this, at no cost to you. A single phone call may solve all your problems.
However, if we can't do it together over the phone, you'll need to bring VideOccasions:
- Your camera;
- All the instruction books and the CD that came with it;
- All the cables that came with it, including the power supply and its cables;
- The card reader that came with the camera if your camera uses flash memory cards
- Anything that came in the camera box that looks like a "little thingy that I don't know what it is."
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Sources of VideOccasions' confusion when you call us will include:
The fact that we've never seen a camera like yours before.
The fact that we've never read the instructions that came with your camera.
The fact that we don't have flash card readers and cables like the ones that came with your camera.
The fact that we're unfamiliar with or have never heard of your editing software.
The fact that you've lost the documentation that came with it -- or that none did!
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Things we'll need in order to help you
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